Privacy Policy

We may collect:

• Your name, telephone number and appointment details.
• Information about your hair, previous treatments, allergies, sensitivities or relevant health conditions.
• Payment and transaction records.
• Communications, feedback and photographs provided with your consent.
• Basic website data, such as your device, browser, IP address and pages visited.

Information may be collected when you:

• Call to make or manage an appointment.
• Visit the salon or receive a service.
• Contact or interact with ASHS through social media.
• Visit this website.

ASHS does not accept or process bookings through this website.

We may use your information to:

• Arrange and manage appointments.
• Provide safe, suitable and personalised hair services.
• Process payments and maintain business records.
• Respond to questions, feedback or complaints.
• Improve our services and website.
• Meet legal, insurance and regulatory obligations.
• Send marketing communications where you have consented.

You may opt out of marketing communications at any time.

Information about allergies, health conditions or sensitivities will only be collected where reasonably necessary to provide a safe service and with your consent. Please provide accurate information where it may affect your treatment.

We may disclose information to trusted service providers that assist with payment processing, website hosting, IT, accounting, insurance or legal compliance. Information may also be disclosed where required or authorised by law.

We do not sell or trade personal information.

Some technology providers may store or process information outside Australia. Where applicable, we take reasonable steps to ensure personal information is handled appropriately.

This website may use cookies or similar technologies to understand website activity and improve performance. You can restrict cookies through your browser settings.

Links to external websites and social media platforms are governed by their own privacy policies.

We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure. Information is retained only for as long as reasonably required for business, legal or record-keeping purposes, after which it is securely deleted or de-identified where practicable.

You may request access to, or correction of, personal information held about you by calling our landline or visiting the salon in person. We may need to verify your identity before completing the request.

If you believe your information has been mishandled, call our landline and provide details of your concern. We will review the matter and respond within a reasonable period.

If you are not satisfied with the response and the Privacy Act applies, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

This policy may be updated when our practices or legal obligations change. The current version will be published on this website.

Contact:

• Alicia Slater Hair Salon
• Landsdale, Western Australia 6065
• Telephone: 0416 717 445